SLA
SLA is service Level Agreement—a contract promising specific performance levels like uptime or response time. If they miss it, you usually get credits.
Definition
Service Level Agreement—a contract promising specific performance levels like uptime or response time. If they miss it, you usually get credits.
Example
AWS offers a 99.99% SLA on S3, meaning they guarantee less than 52 minutes of downtime per year.
Related Terms
More Cloud & DevOps Terms
CI/CD
Short for Continuous Integration/Continuous Deployment. It automates testing and deploying your code so you can ship faster with fewer bugs.
Continuous Integration
The practice of automatically building and testing code every time someone pushes changes. Catches problems early instead of at release time.
Continuous Deployment
Automatically deploying code to production after it passes all tests. No manual "deploy" button—if tests pass, it ships.
DevOps
A culture and set of practices that bridges development and operations. The goal is faster, more reliable releases through automation and collaboration.
Infrastructure as Code
Managing servers, databases, and networks through config files instead of clicking around dashboards. Version controlled, repeatable, and way less error-prone.